Terms and Conditions

Our Booking Conditions

  • Confirmation of reservation by post, fax or e-mail.
  • Request of 30% advance payment calculated on the total amount of the stay, you can sent either by check or by transfer within 48 hours.
  • The deposit will be paid after taking notice of all the clauses of this contract, especially the conditions of reservation and cancellation fees represented below:

Cancellation Conditions

  • We would like to inform you that the cancellation of reservation should be before the start of the stay or in case of early departure during the stay, the penalty clause will be due to the Contractor failing to pay an indemnity fixed on the following way:
  • 15 days before arrival: no charge
  • Form 14 to 7 days before arrival: 15% of the total amount
  • From 6 to 3 days before arrival: 30% of the total amount
  • 2 days before arrival, no show up or early departure: 100% of the total amount
Thank you for understanding all these conditions.

Particular conditions of booking and cancellation «Events»

In general the booking and cancellation conditions are mentioned above do not apply during reservation periods, related to an event (Festival etc…)
The conditions of reservation and cancellation are applicable in case of events as follow:
  • Reservation non modifiable, non refundable
  • Request of a 50% deposit calculated on the total amount of the stay, sent either by check or by transfer.
  • Payment of balance upon arrival, Non-refundable even in case of early departure.

Reservation and cancellation conditions for groups

  • Sending the booking confirmation by E-mail.
  • Deposit of 50% to be paid upon confirmation of reservation by transfer, and send to us a  transfer copy by E-mail.
  • The sale situations, every start of each month before the arrival of the group.
  • Rooming list definitive is required one month before the arrival of group.
  • Payment of balance upon arrival of customers.
Please note that the reservation will be confirmed upon payment of the deposit, and in case of non-payment, we have the right to retrieve rooms.

Our conditions of cancellation 

  • Cancellation before 60 days: Refund of the deposit paid.
  • Cancellation from 60 days to 30 days: 50% of the booking fees.
  • From 30 days to 15 days: 70% of the booking fees.
  • From 15 days to no-show: 100% booking fee.
Thank you for understanding all these conditions.